Privacy Policy

At Pixowl Shop, operated by Pixowl Productions Pvt. Ltd., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from www.pixowlshop.com.

1. Information We Collect

When you use our website, we may collect the following types of information:

✔ Personal Information

Name
Email address
Phone number
Shipping & billing address

✔ Order & Payment Information

Order details and purchase history
Payment information (processed securely via third-party gateways)

Note: We do not store your debit/credit card details. Payments are handled by secure payment providers.

✔ Technical Information

IP address
Browser type
Device information
Cookies and usage data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and support
Improve our website and services
Send promotional offers (only if you opt-in)
Prevent fraud and ensure security

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share your data with:

Courier partners for delivery
Payment gateways for secure transactions
Service providers (website hosting, analytics tools)

All third parties are required to handle your data securely.

4. Cookies & Tracking

Our website uses cookies to:

Enhance browsing experience
Remember your preferences
Analyze website traffic

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate security measures to protect your information, including:

Secure servers
Encrypted transactions
Restricted access to sensitive data

While we strive to protect your data, no online system is completely secure.

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications

To exercise these rights, you may contact us.

7. Data Retention

We retain your information only as long as necessary:

To fulfill orders
To comply with legal requirements
To resolve disputes and enforce policies

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

9. Children’s Privacy

Pixowl Shop does not knowingly collect personal information from individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.